Learning / Change Specialist – Communications

Job Description NetImpact Strategies has an opportunity for a Learning / Change Specialist – Communications to create timely, audience-specific communications that support technology releases, user readiness, and adoption as part of a multidisciplinary team supporting a federal customer. The mid-level specialist collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote. Responsibilities Plan and execute stakeholder communications aligned to releases, training, onboarding, and workflow changes. Develop reusable Campaign in a Box materials, announcements, FAQs, briefings, and reinforcement content. Segment messages by user role, site, and operational need; coordinate approved distribution channels. Support readiness checks, local change networks, and feedback collection. Coordinate content reviews and approvals with service, training, and clinical stakeholders. Track engagement, feedback, recurring questions, and adoption signals to improve communications. Maintain accessible, accurate, and version-controlled communication products. Qualifications Required Qualifications Bachelor’s degree in communications, public relations, organizational development, marketing, or related field; equivalent relevant experience considered. 3+ years of experience in internal communications, change communications, or stakeholder engagement. Excellent writing, editing, presentation, and message-tailoring skills. Experi