Project Management Systems Support Specialist

Focus: monday.com Bug Fixes & Build Support Operations · Remote · Part-Time · 20 hrs/week (Mon - Fri, 9am PST - 1pm PST) · ABOUT NEATO Neato is a full-service Commerce Accelerator that partners with major retail brands as their exclusive retail partner on Amazon. We provide a comprehensive suite of marketplace management, marketing, advertising, distribution, brand control, and creative production services, all aimed at driving measurable growth on marketplace sales channels. As a top 500 Amazon storefront and a data-driven company, we analyze consumer and market trends to mitigate risk and maximize performance for our brand partners. Neato is a well-capitalized late-stage startup ranked 39th on Inc. Magazine's Fastest Growing Companies in America. We're scaling fast and building the team to match. ABOUT THE ROLE We're hiring a Project Management Systems Support Specialist to help keep Neato 's project management system healthy. monday.com is the operational backbone of the business, touching every department. When something breaks, you fix it. When there's spare capacity, you partner with our PM Systems Specialist on new workflows, automations, and system builds. This is a part-time contract role. Bug fixes and maintenance come first. Build support comes second. You're not a project manager, you're a systems person who knows monday.com deeply and can move quickly on the operational plumbing that keeps everyone else's work flowing. WHAT YOU'LL DO ✓Fix bugs fast — triage a