Customer Service VA

Who We Are: Native Pest Management is a local, family-owned business providing pet-friendly and environmentally responsible pest control services across Florida. We take pride in using safe, ethical practices and go above and beyond to exceed customer expectations every day. We are proud to have earned a place on the Inc. 5000 List of the Fastest Growing Companies in the United States from 2021 to 2025, as well as the 2021 Better Business Bureau Torch Award for Ethics. These recognitions reflect our commitment to quality and integrity in everything we do. Additional recognitions include: Recognized in the PCT Top 100 as one of the largest and fastest-growing pest control companies in North America Named to the Gator100 List of fastest-growing Gator-led companies four years in a row, ranking No. 24 in 2025 Ranked #1 Pest Control Company in Florida by Top Rated Local™ based on more than 10,000 five-star reviews Winner of the 2023 FLCAJ Readers’ Choice Platinum Award for pest control services Your Opportunity: We are searching for a polite, professional Customer Service Virtual Assistant (VA) to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our services. This position may handle a high volume of inbound and outbound calls and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address a