Operations Excellence Lead, Pet Insurance - REMOTE

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide ®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Consultant, Process Improvement on the Business Performance team in Operational Excellence, you will help the organization work smarter by making it easier to identify waste, understand why problems occur, remove redundant steps, and improve the way work gets done. You will partner with leaders and business partners across core functions to analyze complex business and systems processes, uncover root causes, and turn findings into practical changes that improve quality, reduce cost, strengthen controls, and support more efficient operations. Your work will influence multiple business units and create measurable value beyond a single project. This role is ideal for someone who enjoys bringing clarity to complexity and leading through influence. You will guide process redesign and improvement initiatives, facilitate root-cause analysis, evaluate current workflows and tools, and recommend where to simplify, standardize, redesign, or eliminate work. By helping teams solve problems at their source