Manager, Business Delivery - REMOTE

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide ®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. This role is for a Manager, Business Delivery Quality: The following are key responsibilities and focus areas. 1. Leadership and Direct Reports The manager will start with 1direct report , creating an immediate opportunity to mentor and develop talent. By setting clear expectations and fostering a culture of quality, the manager helps team members build expertise in testing, defect management, and process optimization. 2. Building Scalable Processes By optimizing testing processes end-to-end and introducing automation, the manager reduces manual work and frees up team capacity for higher-value activities. This not only improves efficiency but also gives team members the chance to learn advanced tools and methodologies, enhancing their professional growth. 3. Expanding Ownership and Accountability The role includes establishing value-added services and processes t