Auto Telephone Claims Adjuster

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description This Inside Auto Analyst III is a claims adjuster responsible for investigating basic and occasionally moderately complex auto claims. The role may handle non-represented claims and is expected to evaluate coverage, determine liability, and negotiate settlements. The position involves direct communication with claimants, insureds, and other involved parties, and supports timely and accurate claim resolution. Key Responsibilities Maintain compliance with regulatory and company standards throughout the claim lifecycle Investigate minor to moderately complex auto accidents and prepare summaries Conduct recorded statements with claimants, insureds, and witnesses Collaborate with internal teams to ensure timely and customer-focused claim handling Negotiate and settle claims in alignment with established best practices and guidelines Document claim files with clear notes, summaries, and rationale for decisions Review and evaluate auto claims to determine coverage, liability, and damages Supervisory Responsibilities This job does not have supervisory duties. As a requirement of employment, individuals who curren