Clinical Reimbursement Assistant (Contract)

Location: United States, remote Hire Type: Temp-to-perm Schedule: Full time, Monday - Friday, standard business hours Position Summary: The Clinical Reimbursement Assistant – Genetic Testing supports Natera ’s Clinical Billing and Genetic Counseling teams by assisting with reimbursement workflows, obtaining medical records, medical record review, case review and coordination, and cross-functional projects. This is an entry-level role designed for highly motivated individuals interested in healthcare operations, genetic testing, and reimbursement strategy. The Clinical Assistant works closely with Genetic Counselors and cross-functional billing teams to ensure cases are properly documented, organized, and prepared for insurance review. This role is ideal for candidates with a background in biology, genetics, or life sciences who are detail-oriented, organized, and eager to grow within a healthcare environment. Primary Responsibilities: Depending on team assignment, responsibilities may include: Case & Product Support Request and review medical records to identify relevant clinical information (e.g., personal and family history) to support genetic testing cases Flag missing or incomplete documentation for follow-up Assist with assembling documentation packets for prior authorization, claims, or appeals submission Maintain accurate case documentation within internal systems Medical Records Coordination Send and track medical record requests Monitor case pipelines to ensure r