Local Marketing Manager

Salary up to: Competitive About the role ... Nando's is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. We create memorable experiences for everyone we work with, from our nandocas, communities, founders and suppliers to, most importantly, our customers. You'll report into the Head of Customer Business Partnering and join a team of six other regional Local Marketing Managers (aka Customer Business Partners) in the Customer Team. Together, we champion the customer and partner with restaurant operations at a regional level, and support restaurants to drive like-for-like volume growth, brand love, and brilliant customer service. You'll be the thinking partner on all things customer for your Regional Director (RD), working within their cross-functional team to find opportunities for sales growth and service excellence, and making sure the Customer Team understands and responds to our restaurant’s needs. A day in the life... The role is responsible for the following key areas: Working collaboratively with restaurant operations (RDs & MDs) to identify and deliver sales and service improvement plans, celebrate success, share best practice, and be thinking partners to operators, while being the voice of Ops within the Customer Team. Working with RDs to ensure the customer is part of all strategic decisions and plans within the region. Being the voice of the customer, representing and landing