CRM & Internal Growth Specialist

This is a remote position. Only LATAM-based candidates (bilingual in Spanish and English) The CRM & Internal Growth Specialist supports both internal operations and client-facing CRM management across GOA-TECH , MyVA Support , and Reach Voters . This position plays a key role in optimizing CRM workflows, developing automations, assisting with marketing funnels, and supporting sales and outreach initiatives. The ideal candidate is technically proficient in Go High Level and Zoho CRM , understands sales pipelines, and is comfortable executing marketing automation and outreach tasks that drive business growth. Key Responsibilities Client CRM Management (Go High Level) Manage and fulfill all CRM-related requests and support tasks for GOA-TECH clients using Go High Level CRM . Implement and maintain automations, workflows, and integrations for client accounts. Monitor campaign funnels, form submissions, and lead pipelines to ensure accurate data capture. Troubleshoot client CRM issues and ensure smooth, consistent functionality. Internal CRM Development (Zoho) Exclusively develop, optimize, and maintain MyVA Support’s Zoho CRM , including automation of internal operations and client onboarding processes. Enhance GOA-TECH’s internal Zoho CRM workflows for lead tracking, marketing automation, and reporting. Build blueprints, workflows, and automations to streamline internal and client-side operations. Regularly test, document, and refine CRM components for reliability and scalab