Primary Care In Basket Manager - MUSCP

Job Description Summary MUSC Health Primary Care is seeking an experienced operations and personnel leader. This role provides operational leadership, direct staff supervision, and oversight of a remote, centralized clinical care team across MUSC Health Primary Care and Pediatrics. This position ensures the efficient, timely, and consistent management of patient communications, clinical workflows, and In-Basket operations while maintaining established standards for patient safety, quality, productivity, and service excellence. The Manager is accountable for daily workforce management, staff scheduling, performance evaluations, productivity monitoring, quality assurance, employee development, and adherence to organizational policies and clinical protocols. This role requires independent decision-making, proactive problem-solving, and the ability to manage competing operational priorities across multiple clinical locations and service lines effectively. Working with departmental leadership, clinical teams, and operational stakeholders, the Manager identifies process improvement opportunities, supports workflow standardization, and drives operational performance. The successful candidate will demonstrate strong leadership, accountability, and the ability to independently manage daily operations while fostering a collaborative, high-performing, patient-centered team. Entity Carolina Family Care, Inc. (CFC) Worker Type Employee Worker Sub-Type​ Regular Cost Center CC005453 MHP In-