Manager Patient Financial Services

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Days, Schedule: Days Position Summary The Manager of Patient Financial Services is responsible for daily operations of an assigned segment of the department to ensure accurate, timely and compliant billing, follow-up, denial management, and collections or account resolution, always focusing on the patient’s experience. This position requires intense coordination with facilities or clinic sites and supporting vendors. Work situations require management and supervision of billing, collection, accounts receivable, and/or other staff; knowledge of accounting and reporting practices; development of policies and procedures related to the billing and collection process, and establishing and maintaining client linkages and service parameters. Hospital-based leaders may have a dual matrixed reporting structure. Requirements BA or BS required, four (4) years of experience in lieu of degree will be considered. Preferred area of focus Business, Finance, or Accounting. Minimum five (5) years Accounts Receivable/Patient Billing/Cash Management experience required Minimum two