Customer Care Representative - WFH Minnesota
Full-time
US
Oct 22, 2026
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About the Role
Join Our Team at MTM Health! At MTM Health , it’s more than just a ride—it’s personal. We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise. As part of our growing team, your work will have a direct impact on the communities we serve , helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth , giving you the opportunity to shape the future of our industry. Why MTM Health? Make a meaningful difference every day. Join a team that values your ideas and contributions. Be part of a company that exceeds NCQA standards for customer service. Enjoy a supportive environment with multilingual services available 24/7, 365 days a year . If you’re ready to transform lives and grow your career, apply today and join us as we break down community barriers—together! Position Title: Customer Care Representative Location: Remote Minnesota Hourly Rate: $16.50 What Will Your Job Look Like? The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. Expect to handle 60 - 80 calls a day and higher volumes on Mondays. All you need for the Customer Care Represe