ROI Medical Records Specialist

Overview The Remote ROI Specialist is responsible for providing remote support to MRO’s healthcare clients by processing Release of Information (ROI) requests for patient medical records* This a fully remote position. Responsibilities Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and securely accessing pertinent patient data from client electronic health record (EHR) systems and other approved electronic sources that match the patient request. Responds to phone calls, emails, and secure messages from requesters concerning various ROI issues. If necessary, responds to and processes requests from physician offices on a priority basis and transmits the requested information securely (for example, secure electronic delivery or eFax). Logs medical record requests into Exchange Manager. Uploads and indexes electronic medical records into Exchange Manager. Complies with MRO and client facility policies and regulations, including HIPAA privacy and security requirements and MRO remote work and information security policies. Other duties as assigned. Qualifications High School Diploma/GED required. Prior work experience in Release of Information in a physician’s office or HIM Department is a plus. Demonstrates proficiency using computer applications and web-based systems. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently in