Director, Education and Certification

Reports to: CEO Location: Remote POSITION SUMMARY The Director, Education and Certification leads MRC’s global education portfolio, including professional development programs, digital learning, certification, and the supporting learning systems and partnerships. Reporting to the CEO, this role sets the education strategy, translates organizational priorities into an annual education plan, and is accountable for the portfolio’s member value, quality, growth, and financial performance. The Director leads the education team, develops its capabilities, and works across MRC to deliver learning experiences that are relevant, practical, and aligned with the needs of payments and fraud professionals. This role leads strategic initiatives, directs team performance, and supports revenue growth and operational effectiveness across the education function. KEY RESPONSIBILITIES Education Strategy and Portfolio Leadership Set and lead the strategy for MRC’s education portfolio, courses, webinars, workshops, learning paths, and other professional-development offerings. In collaboration with the Senior Program Manager, Certification, set and lead the strategy for MRC’s certification program (CPFPP). Develop an annual education plan that connects member and market needs with MRC priorities, revenue goals, and available resources. Evaluate portfolio opportunities, prioritize investments, and adjust the roadmap as member needs, industry developments, and performance data change. Represent the e