Customer Success Lead Manager

Company Overview At Motorola Solutions , we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Customer Success Team within Systems Integration International is dedicated to managing the in-life and post-implementation journey of software customer accounts utilising Motorola Solutions ' critical technologies across international markets. Serving as the primary point of operational contact, the team ensures a seamless experience across our Guardian portfolio (including CAD and ICCS), Kodiak Broadband Push-To-Talk (PTT) solutions, and Wave On-Premise systems. We engage with in-life customers to drive user adoption and satisfaction, forge highly effective customer partnerships, and establish a trusted strategic advisor relationship with target accounts. We foster collaboration across all international regions, public safety agencies, commercial enterprises, and telecommunications ecosystem partners to maximize the value and stability of their safety and security technology investments, ultimately "Solving for safer". Job Description As a Customer Suc