Team Lead, Workforce Lifecycle Services

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. Job Title: Team Lead, Workforce Lifecycle Services Reports to: Lead, Employee Lifecycle Services About this role The Team Lead, Workforce Lifecycle Services owns the end-to-end experience of how independent contractors join, transition, and exit Moniepoint . You will design and manage processes that ensure every newly profiled IC is welcomed, equipped, and productive quickly, while ensuring departing independent contractors exit with clarity, respect, and compliance. Collaborating closely with Workforce Business Partners, IT, and Compliance, your focus is to deliver an onboarding and offboarding experience that is consistent, efficient, and aligned with Moniepoint ’s core values. Your work guarantees operational discipline behind the scenes, delivering a frictionless, warm, and professional journey across all touchpoints. Responsibilities Strategic Roadmap & Vision: Set the vision and roadmap for all Workforce Lifecycle Services pillars—onboarding, offboarding, and transition management—ensuring seamless experiences across all Moniepoint entit