Implementation Administrator

About Modular Solutions Founded in 2015, Modular Solutions delivers innovative technology to the insurance industry. Our modular, fully integrated platform enables insurers, mutuals, MGAs and brokers with programs with the ability to manage their entire operations seamlessly through a single software solution. Designed to be affordable and configurable, our platform empowers businesses to innovate, adapt and thrive in an evolving and competitive market. This role will initially support two separate operating businesses, with the opportunity to grow in scope as the organization evolves. Position Summary We are seeking a highly organized and detail-oriented Implementation Administrator to support our Project & Implementation Director in the successful delivery of client implementation initiatives. This role plays a key part in keeping projects on track by coordinating tasks, monitoring timelines, preparing documentation, and ensuring effective communication between internal teams and external stakeholders. The Implementation Administrator will help drive consistency, quality, and efficiency across all implementation projects. The ideal candidate is proactive, structured, and comfortable working in a fast-paced, client-facing environment where organization and follow-through are critical to success. We are an AI-enabled team and use AI tools to support product configuration, documentation, research, and workflow efficiency. You don’t need to be an AI expert, but you should b