Salesforce Solution Architect

Role Summary We are seeking a seasoned Salesforce Technical Architect to lead the Salesforce team for a key customer account. The ideal candidate should have extensive experience in Salesforce Solution Architecture, strong technical expertise in key Salesforce products, and the ability to drive strategic initiatives and deliver technical excellence. Responsibilities & Tasks Key Responsibilities • Solution Architecture: o Design scalable and maintainable Salesforce solutions that meet customer business requirements. o Develop solution blueprints encompassing Sales Cloud, Service Cloud, Field Service Lightning, and custom development. o Conduct requirements workshops, translating business needs into technical specifications. • Technical Leadership: o Guide the development and configuration of Salesforce components, including Apex, Lightning Web Components (LWC), and integrations. o Provide oversight on all phases of project implementation, ensuring delivery aligns with best practices and quality standards. o Lead technical troubleshooting and optimization efforts for Salesforce solutions. • Customer Collaboration: o Act as a trusted advisor to business stakeholders, understanding their goals and challenges. o Recommend innovative Salesforce capabilities to improve operational efficiency and user adoption. o Present technical designs, strategies, and roadmaps to executive stakeholders. • Governance & Best Practices: o Define standards and best practices for Salesforce de