Implementation Specialist

Discover your 100% YOU with MicroSourcing ! Position: Implementation Specialist Work setup: Work from home Why join MicroSourcing ? You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your role: This role is focused on consistent execution of repeatable implementation and service delivery activities, helping ensure timely customer activation, accurate documentation, and a smooth overall deployment experience. Education & Experience 1+ year of experience in customer onboarding, service delivery, implementation support, telecommunications, or related operational environments preferred Experience supporting repeatable customer deployments or service requests in a fast-paced, customer-focused setting Experience working cross-functionally with internal teams, vendors, partners, or third-party providers to support service delivery timelines Technical & Operational Skills Basic understand