Business Intelligence Engineer

General Summary The Business Intelligence (BI) Engineer supports business reporting and data needs by gathering, compiling, validating, and analyzing data using established tools, methods, and formats including Operational Data Store (ODS), JD Edwards (JDE), MS SQL Server, SSAS, and Power BI. This role prepares requested data extracts, contributes data inputs to reports and dashboards, supports routine enhancements to existing BI solutions, and troubleshoots or escalates issues according to defined procedures. Work Hours Due to support requirements at Michelman Asia sites , the required work hours for this role is Monday – Friday from 11 am – 8 pm Singapore Standard Time , with occasional on-call availability for P1 incidents outside of this window. Key Responsibilities Report Preparation: Prepare Power BI reports, dashboards, KPI scorecards, and analytics by gathering, validating, and providing required data inputs using established templates and standards. Support Tickets: Log, categorize, route, and escalate Power BI, security, access, and report-request tickets. Provide end-user support for routine or unresolved queries within established procedures. Data Analysis: Collate and analyze data using preset tools, methods, calculations, and formats. Update SQL Server Analysis Services (SSAS) models and DAX calculations based on finalized specifications and manager direction. Database and ETL Support: Prepare requested data extracts and perform updates to existing T-SQL stored