Credentialing Operations Generalist

Overview The Credentialing Operations Generalist provides versatile support across Credentialing, moving between roles, teams, and assignments as business needs change. This teammate develops broad knowledge of credentialing processes and applies it wherever support is needed to maintain service, complete accurate clinician documentation, and support timely starts. Assignments may include, but not limited to: Out of office coverage, MAS, CSCS, Onboarding Specialist responsibilities, strike support, and travel to provide on-site assistance. Responsibilities Perform a broad range of credentialing duties as assigned, including MAS, CSCS, Onboarding Specialist, and other credentialing support functions, consistent with training, system access, and established procedures. Provide short-term or extended coverage for absences, vacancies, workload increases, and changing priorities. Move between teams, client groups, and work queues as directed by leadership. Manage assigned new placements, reassignments, lapse placements, and extensions. Contact clinicians to explain requirements, coordinate next steps, and follow up on outstanding items. Collect, review, and process credentialing documents, including HR forms, background information, health records, certifications, and licensure, according to applicable requirements. Partner with recruiters, credentialing teammates, and other stakeholders to communicate status, resolve barriers, and promptly escalate risks to clinician readiness or