Senior Virtual Assistant / Catering Admin

Summary : Client seeks a hungry individual to support catering operations and help drive sales growth. This role combines administrative and operational management to deliver exceptional service and assist in meeting revenue targets. The ideal candidate will excel in providing detail-oriented support and have a passion for great food, customer service and building relationships with repeat clients. Essential Duties and Responsibilities include the following . Other duties may be assigned. Account Management: Efficiently manage emails, inbound calls, and online orders. Oversee order routing via Monkey Media for accurate and timely delivery. Communicate order details with stores and managers. Support large catering orders with service, delivery, and setup. Sales: Support plans to exceed sales targets. Expand the client base through assisting with social media and calling on current clients. Support the execution of marketing plans to drive revenue. Training and Development: Lead the development of training materials and creative content. Client Relationship Management: Build and maintain strong relationships with catering clients, serving as the primary point of contact for inquiries, quotes, and service needs. Ensure timely follow-up on requests and changes. (Phone is a possibility) Gather customer feedback to ensure satisfaction and foster repeat business. Develop positive relationships with restaurant-level employees to facilitate smooth operations and customer service. Comp