BPO RFP Writer

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a persuasive communicator with a knack for crafting winning proposals and driving new business? We’re looking for a BPO RFP Writer to join our team and lead the development of compelling proposals that secure high-value clients across industries. This role is ideal for a goal-oriented, strategic thinker with deep experience in business development, sales strategy, and client relationship management especially within the outsourced contact center and BPO space . To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief