Principal CRM Consultant

Who Are Massive Rocket ? Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here. Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact. Who Are We Looking to Add to Our Team? We’re looking for a Principal CRM Consultant to be one of Massive Rocket ’s leading technical and strategic experts. When the way forward isn’t clear, the team will turn to you. You’ll set the standard for high-quality CRM work across the department, and you’ll turn your expertise into training, frameworks and IP that everyone uses. You’ll spend most of your time on client work, acting as the senior technical and strategic lead on one or two accounts. You’ll be responsible for the impact those clients see, and you’ll be