Quality Assurance Manager

Quality Assurance Manager Company: Corporate Stays Department: Operations Job Type: Full-Time Freelancer Work Arrangement: Remote Working Hours: Monday to Saturday, 8:00 AM–5:00 PM Montreal time Reports To: COO About Corporate Stays Corporate Stays provides furnished accommodations for business travelers, professionals, and extended stays. We focus on delivering comfortable, well-maintained properties and a consistent guest experience across our Canadian markets. Our operations rely on collaboration between local housekeeping teams, maintenance providers, and operational partners to ensure our apartments meet company standards and provide a high-quality stay for every guest. Position Overview The Quality Assurance Manager will be responsible for monitoring, evaluating, and continuously improving the quality of Corporate Stays apartments across Canada. This role will oversee property inspections, housekeeping quality, maintenance standards, and overall property presentation. Using inspection reports, photographs, guest feedback, and performance data, the Quality Assurance Manager will identify recurring issues, coordinate corrective actions, and ensure service providers consistently meet Corporate Stays' quality standards. The ideal candidate has experience managing quality across multiple properties, strong analytical skills, and the ability to work effectively with remote teams and local service providers to drive measurable improvements. Goal of the Position To ensure that