Owner Relations Team Lead

Owner Relations Team Lead – LATAM Position: Owner Relations Team Lead Location: Remote Employment Type: Full-Time Freelancer Work Arrangement: Work from Home About Us Corporate Stays is a leading provider of furnished accommodations for corporate travelers and extended stays, with over 15 years of experience in the industry. With operations in Canada and a growing presence across Latin America, we are committed to delivering exceptional accommodation experiences while building strong, long-term relationships with property owners and business partners. About the Role We are looking for an experienced and proactive Owner Relations Team Lead to lead our Owner Relations Specialists across Latin America. This role is responsible for overseeing the team's daily activities, ensuring excellent owner communication, managing escalations, and maintaining high standards of service and accountability. The ideal candidate is a strong leader with excellent communication and problem-solving skills, experience managing client relationships, and the ability to coordinate effectively with multiple departments to ensure owner satisfaction and retention. Goal of the Position To lead and develop the Owner Relations team, ensuring timely communication, effective resolution of owner concerns, consistent service standards, and strong long-term relationships with property owners across LATAM. Key Responsibilities Lead, supervise, and support the Owner Relations Specialists, ensuring clear priorities,