Hubspot Commerce Specialist

Hubspot Commerce Specialist Position Overview Market My Market is a fast-growing marketing agency onboarding roughly 20 new clients per month and billing over $1M in recurring revenue monthly. As we scale, we are hiring a full-time Hubspot Commerce Specialist to own the full billing and collections lifecycle. This role is responsible for processing subscriptions, payment links, and invoices in HubSpot Commerce, reconciling HubSpot against QuickBooks, communicating with clients on billing concerns and adjustments, and supporting forecasting, reporting, and process efficiency. This is a remote position, and the Specialist must be available to work Eastern Time Zone business hours. Key Responsibilities Billing & Payments Set up and manage recurring subscriptions in HubSpot Commerce Create and send payment links and generate invoices at scale Apply incoming payments and resolve failed or declined transactions Follow up on past-due balances and manage collections Process prorations, credits, refunds, upgrades, downgrades, and one-off charges accurately and on time Reconciliation & Accuracy Reconcile HubSpot Commerce activity against QuickBooks to ensure transactions, payouts, and balances match Investigate and resolve discrepancies between platforms Maintain clean, accurate, audit-ready financial records Keep the receivables ledger current and reflective of real-time client activity Client Communication Serve as the point of contact for client billing questions, concerns,