Strategic Finance & Operations Manager

About Lula Lula Commerce is a fast-growing SaaS and marketplace platform for the convenience retail industry. We work with some of the largest convenience chains in the country, along with thousands of independent operators, to run their digital ordering, delivery, and retail data infrastructure. We run several revenue models at the same time — subscriptions, revenue-share partnerships, GMV-based programs, and project work — and roughly 7,200 billing, payout, and collections items move through the business every month. Almost all of that is manual today. That is the problem you are here to solve. The Role This role has two halves, and we want to be direct about both. The first half is operational and hands-on. You will run billing, collections, and partner payouts. You will reconcile numbers across Stripe, ACH, Bill.com, partner reports, and our own product data. You will chase overdue accounts and untangle the payout disputes that come with a business this size. For the first stretch, this work will be real, repetitive, and high-volume. The second half is why we think the right person will want this job. You are expected to systematically eliminate that first half. We want someone who reaches for SQL, Python, Claude Code, and automation tooling by instinct — who looks at a manual reconciliation process and thinks in terms of the script that should be doing it. The measure of success here is how much of your own workload you have automated away, and what you were able to take