Senior Account Manager

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks ' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. About the Role As a Senior Account Manager, you are the executive owner of a portfolio of Lucidworks ’ largest and most strategic client relationships, carrying the highest quota and portfolio revenue responsibility in the Account Manager job family. You are accountable for Gross Retention, Net Retention, and expansion revenue across multi-year, multi-product, and often multi-geography relationships, and you lead engagement and negotiation up to the C-suite to position Lucidworks as a trusted strategic partner. You own the commercial strategy, executive relationships, and overall business success of each partner