Director, Product Operations

The Director, Product Operations builds and runs the operating system for Lone Wolf's Product organization — the process, tooling, data, and communication that enable our Product leaders to focus on customer experiences and outcomes. This role reports to the SVP, Product & Strategy and partners with the leaders of our product lines, Engineering, Product Marketing, Operations, Sales, and Customer Success. This is a hands-on leadership role: the Director will do the work from day one and build the function over time. They will modernize how Product works — including leading AI adoption across the team — and become the company's trusted source of product data and insight. Role and Responsibilities: The Director owns Product's portion of the software development lifecycle, from discovery and requirements through launch readiness, and partners with Engineering to keep handoffs, capacity, and delivery visible. They run the cadence behind planning and our monthly Product Line Reviews, own the product team's tools and analytics, and make sure product signals flow cleanly between Product and the rest of the business. What you will own: Define and improve Product's part of the SDLC — discovery, PRDs, prioritization, and acceptance — and partner with Engineering on clean handoffs, shared definitions, and visibility into capacity and delivery. Lead internal AI adoption across the Product team, rolling out AI-enabled workflows for research, requirements, analysis, and reporting, and m