Agent Support Specialist

About Liveops Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years,we’vepairedcutting-edgetechnology with trusted, remote, and empathetic humanexpertiseto deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability—helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients—delivering personalized experiences that earn trust and drive lasting impact.It’snot outsourcing;it’soutsmarting. To learn more, visit. Agent Support Specialist We are seeking an Agent Support Specialist who puts the agent experience at the center of every interaction. This role serves as a primary resource for independent contractor agents throughout onboarding, certification, readiness, and production, helping them navigate systems, tools, program requirements, and operational processes through clear, timely, empathetic, and solution-oriented support. The Qualifications We’re Looking For Experience in customer support, operations support, technical support, help desk, contact center, or a similar service-focused environment. Strong troubleshooting, problem-solving, analytical, organizational, and time-management skills. Excellent written and verbal communication skills, i