Director, Channel Programs & Enablement

Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. Director, Channel Programs & Enablement Responsibilities Responsible for the design, build, and management of partner programs that support Kong 's channel business. Develop partner program collateral, documentation, and onboarding tools to enhance the overall partner experience and communicate program details to partners Develop the partner portal, leveraging Salesforce (SFDC) and a partner relationship management (PRM) system, working with Marketing and Channel Operations Manage and administer the partner portal to create an engaging platform for partners to interact with Kong (lead registration, opportunity tracking, commissions, etc.) Work with Channel Operations/IT to implement channel strategy, data/reporting, system workflows, and overall operational governance for the program Design the Channel Enablement certification and badge model; work closely with Channel Marketing, Channel Services, Customer Success, and Sales Enablement on partner enablement tools/training, and implement them as part of the overall program Manage and administer partner agreements and partner contracting, in coordination with Legal Communicate channel programs, strategies, events, and updates internall