Program Manager, Cybersecurity

About Us: At Kobalt.io , our mission is to solve cybersecurity for SMBs at scale. We believe small businesses are the engine behind innovation and growth. Understanding the challenges that our customers have enabled us to design and refine scalable cybersecurity services that support a secure path to growth. This is reflected in everything we do from the programs we build, to the partnerships we have developed with companies such as Vanta, Prescient, and Sumo Logic. Role Overview: We are looking for a dedicated and collaborative Program Manager to join our team of cybersecurity professionals as we enter our next phase of expansion. In this role, you will serve as the crucial link between our clients and Kobalt.io . Your work will be dynamic, involving close collaboration with clients and internal stakeholders to ensure program delivery is timely, budget-conscious, and focused on facilitating long-term client success. Candidates must be willing to align their hours to the PT/MT to be considered for this role. Responsibilities: Program Leadership & Mission: Lead and manage a diverse portfolio of information security programs, ensuring all clients have clear, regularly reviewed plans. Customer Onboarding: Own the full onboarding lifecycle, ensuring clients start their journey with a completed risk register and a strategic 1-year roadmap. Service Excellence & NPS: Maintain a client NPS score of 8.67 or above by delivering exceptional service and partnering with customer s