XTN-4366148 | SOLUTION OUTCOME MANAGER

This is an opportunity to join a fast-growing Managed Services Provider . The Solution Outcome Manager serves as the strategic business partner and primary relationship owner for an assigned portfolio of managed services customers. The Solution Outcome Manager is responsible for ensuring customers achieve measurable business outcomes through the effective adoption and utilization of managed IT solutions. This role is accountable for customer satisfaction, retention, recurring revenue growth, and account profitability. The Solution Outcome Manager works closely with Service Delivery, Operations, Sales, and Executive Leadership to align technology solutions with customer business objectives while ensuring services are delivered efficiently, profitably, and at a high level of quality. The ideal candidate combines business acumen, financial awareness, relationship management, and technology consulting expertise to drive long-term customer success and mutual business value. ·Competitive salary and performance-based bonuses ·Comprehensive health, dental, and vision insurance ·Retirement savings plan with company profit sharing ·Professional development opportunities ·Flexible work arrangements: oRemote Position oAbility to travel 25% of the time. ·Generous paid time off and holiday ·A career with a company where you will be challenged, respected, and valued. ·A career with a company where most people of 10+ years of tenure and have deep subject matter expertise. Why Join Us? Opport