Customer Service Specialist I - Remote Opportunity

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide. At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive. KinderCare is seeking a Customer Service Specialist to join our Family Operations team. In this role, you will build relationships with families and business partners to deliver exceptional customer experiences by resolving concerns, providing billing and system support, and assisting families with program inquiries. As a Customer Service Specialist, you’ll be a customer-focused problem-solver who can manage competing priorities, exercise sound judgment, and adapt to a fast-paced, remote work environment while helping improve the overall family experience. Responsibilities: Provide exceptional customer servi