Financial Aid Officer

Job Title Financial Aid Officer Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Financial Aid Officer (FAO) is responsible for evaluating aid eligibility for students throughout their academic career. With a focus on regulatory and policy compliance, the FAO is tasked with performing specific processing functions. ** Work Schedule: Mon – Fri, 8-hour shifts between 7:00 AM and 6:00 PM ET ** Start Date: January 11, 2027 Primary Responsibilities: Determine eligibility and accurately award aid following established guidelines for all fund sources including grants, loans, tuition assistance, military sources, etc. Accurately assess and approve documentation related to Title IV Verification, C Code, and other requirements. Calculate and schedule excess funding to be returned to a student, lender, or other source. Complete drop evaluations, including the Return to Title IV calculation, for students that cease attending. Manage complex financial aid issues and troubleshoot potential problems. Review and adjust accounts as needed. Coordinate with team memb