Customer Service Executive / Driver Operations Executive

Do you already know us? 👀 Justo is the technological ally that helps stores and restaurants take control of their businesses by giving them digital independence through a solution that connects them with their customers. 📲 And the truth is, beyond being a startup, we are a great team living across Chile, Peru, Mexico, Colombia, Costa Rica, and Ecuador. Therefore, if you enjoy ordering delicious food at home, a good team conversation, Pomeranian puppies bringing out your loving side, and a great music playlist while you work, this team might be for you. 💙💪🏼 We are looking for a Driver Operations Executive to support us in delivering timely and efficient responses to drivers as a strategic ally, while helping us reduce operational costs in driver management. Requirements for our meeting: 👀 Residency in Colombia Availability to work in rotating shifts including weekends and holidays. Intermediate Excel knowledge. Experience in equal or similar roles. Knowledge of Ecommerce. What will your main tasks be in this mission? 🔜 Driver Operations Executive: Responsible for providing support and optimal solutions to driver requests within timeframe targets. Ensure that the delivery service operates exceptionally well. Responsible for generating timely alerts when the situation warrants it. Support the fulfillment of the area's KPIs, goals, and objectives. Customer Service Executive: Respon[sible...]