Customer Service Executive - Colombia

Do you already know us? 👀 Justo is the technology partner that helps stores and restaurants take control of their business by giving them digital independence through a solution that connects them with their customers. 📲 And the truth is, beyond being a startup, we are a great team living across Chile, Peru, Mexico, Colombia, Costa Rica, and Ecuador. Therefore, if you enjoy ordering delicious food at home, a good team conversation, Pomeranian dogs bringing out your loving side, and a great music playlist is key while you work, this team might be for you. 💙💪🏼 We are looking for a Customer Service Executive to support us in delivering timely and efficient responses to partners and end customers as a strategic partner. Requirements for our meeting: 👀 Residency in Bogotá. Availability to work in rotating shifts including weekends and holidays. Intermediate Excel knowledge. Experience in equal or similar roles. E-commerce knowledge. What will be your main tasks in this mission? 🔜 Responsible for providing support and solutions within optimal times for partner and end-customer requests. Guarantee an exceptional experience for Justo's partners and end customers. Support compliance with the area's KPIs, goals, and objectives. Generate and maintain relationships with various areas of the company. Among other duties inherent to the role. Be amazed by our benefits package: 📦 Unlimited days off. 🏖️ Remote work mode