Virtual Banker III - Columbus, OH

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Virtual Banker III within Consumer Banking, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will act as the main point of contact for a select group of Chase’s clients, managing a diverse portfolio of client banking relationships. You will engage clients via both inbound and outbound communication through phone and video, providing strong customer service. Your responsibilities include offering advice and sharing products and services to help them meet their financial needs, connecting them to our team of experts to assist with specialized financial needs, all while making them feel appreciated and embodying our commitment to being the bank for all. Job Responsibilities Manage assigned customers virtually, building lasting relationships and tailoring product and service recommendations based on financial needs. Guide and set up self-service options like the Chase Mobile App, Chase.com, and ATMs to enhance customers' banking experience. Partner with One Chase Partners to connect customers to experts for specialized financial needs. Demonstrate excellent communication