Project & Methods Manager (Full Remote)

Implementation of a standardized client support methodology. Deploy a uniform support methodology inspired by excellence practices (McKinsey, Bain, Accenture). Design tools and educational materials allowing coaches to have maximum impact on their clients. Ensure consistent application of this methodology within the company. Automation and operational optimization. Automate client workflows (Monday, Make, Zapier, Airtable, Notion, etc.). Improve our AI-powered analysis systems for coaching sessions, integrating real-time alerts and tracking. Automate progress tracking and reporting for dynamic feedback to coaches and clients. Strategic guidance and internal project management. Develop and manage a structured process for creating client case studies to showcase our successes. Develop a centralized intelligent client directory to enhance team responsiveness and performance. Design and implement standardized project management processes for each event (excluding logistics), including feedback loops and continuous improvement. Operational coordination and governance. Ensure precise tracking of projects and initiatives via Notion, Slack, Jira, and Monday. Facilitate regular follow-up meetings: weekly updates, sprint reviews, retrospectives. Ensure proper implementation of defined standards while adhering to deadlines and quality