MADX Digital - SEO/AI Search Account Manager

Take client management off the founders' plates for an SEO/AI search agency. £2,600-£3,000/month | Full-time | UK/EST We're MADX Digital, a digital marketing agency delivering SEO and AI search services for SaaS, fintech, crypto and broader technology companies. After five years of strong growth - taking the team up to 30 people - we hit a rough patch. Higher interest rates caused a wave of churn across the SaaS sector, forcing us to downsize and rebuild from a skeleton crew. That's behind us now. We're profitable again, signing long-term contracts, and our pipeline is healthy. My co-founder Perry and I run a hybrid delivery model that blends an internal team with specialist partners for each pillar, supported by AI tools we've built in-house to turn client inputs into consistent outputs. Right now, the bottleneck is us. Client management keeps landing back on our desks, and while our existing account executives are excellent at executing SOPs, they struggle when the conversation moves into grey areas - and those grey area questions are surging as clients try to navigate the noisy AI search landscape. That's why we're hiring. We want to free ourselves up to focus on sales and growing the business, and we need someone who can make judgement calls and own client relationships end-to-end. We're looking for an SEO/AI Search Account Manager. You'll manage a portfolio of up to 10 clients, acting as the link between them and our delivery teams, translating requirements into briefs,