Dutch Customer Care Agent - Greece

Reference: YOSO About Greece: Greece is a country with a rich history, but also the place to taste the best and most original tzatziki, ouzo, olives, and wine. Immerse yourself in Greek mythology while enjoying the best wine you have ever tasted. If you come from Northern Europe, you will also enjoy the wonderful Greek weather. In addition, the country offers beautiful beaches, whitewashed houses, and stunning mountain landscapes. Could you wish for anything more? Yes! A job. And we are now offering you a job in Greece. Boost your CV and live your best life in this relaxed country. Read more about moving to Greece here. The job: As a Customer Care Agent, you will provide excellent customer service to current and potential customers for a Dutch energy company. By following the correct procedures, you ensure a great customer experience. You convey your smile over the phone. You will answer incoming phone calls, chats, and emails and support customers. Your daily work includes tasks such as: Helping customers with invoices, reminders, and payments Supporting customers with tariff changes and contract-related questions Handling complaints, such as high costs or overpayment Providing assistance with retention and relocation requests Identifying sales opportunities and acting on them in a service-oriented manner We offer: Work remotely from your home in Greece A 40-hour work week: work Monday to Friday Performance bonus Relocation package (incl