Business Applications Manager - Remote (All US States)

Job Description: JOB SUMMARY The Business Applications Manager leads the team responsible for supporting and improving business applications across Retail Shared Services, including JD Edwards, integrations, and reporting. The manager works with business leaders to set priorities and make sure systems meet day-to-day needs while planning for future improvements. This role includes working directly in JD Edwards and other applications when needed, with most of the focus on leading the team, managing projects, and coordinating internal staff and outside partners. ESSENTIAL DUTIES AND RESPONSIBILITIES These are the most significant job duties performed. The size, scope and complexity of assigned duties and responsibilities are dependent on the level and experience of the incumbent. To perform this job successfully, an individual must be able to perform each assigned essential duty satisfactorily. Other responsibilities or special projects not specifically listed below may also be assigned. Application operations and support (20%) . Manage the support and reliability of JD Edwards EnterpriseOne, RFgen, and related applications. Oversee configuration, development, testing, upgrades, and production support. Review service quality, aging tickets, and recurring problems, and make sure issues are resolved promptly and underlying causes are addressed. Arrange specialist support for JDE CNC, IBM i, DB2, and nightly and month-end processing. Projects and business partnership (20%) . Work