ServiceNow IRM Practice Lead

OVERVIEW iTech AG is seeking an SecOps Practice Lead – ServiceNow Architect to lead the solution architecture for a federal customer's cyber risk and Continuous Authorization and Monitoring (CAM) program. This is a senior, architect-level role responsible for owning the end-to-end IRM solution design on the ServiceNow platform and the integration architecture that connects it across multiple ServiceNow products — IRM/CAM, Policy and Compliance Management, Risk Management, Flow Designer and Workflow Studio, IntegrationHub, Service Portal/UI Builder, Virtual Agent, and AI/Now Assist. The ideal candidate is a true ServiceNow architect who has implemented IRM end-to-end, from control library and authorization boundary design through SSP management, POA&M and issue remediation, control testing, risk registers, dashboards, and data migration, and can direct developers to deliver it. They bring proven experience architecting cross-product ServiceNow solutions and enterprise integrations in FISMA/FedRAMP-governed environments. This role owns the IRM Technical Solutions, defines integration and security patterns, and collaborates with the iTech Solution SMEs, customers, and iTech Certified Master Architects. ROLES AND RESPONSIBILITIES Own delivery quality: Bring hands-on technical and business expertise, guide the team, and step in when work goes off track. Build the practice: Develop the offering and expertise, find and help recruit developers, and support their growth. Help grow