Microsoft 365 System Engineer (m/w/d)

Your responsibilities Qualification and processing of incidents and service requests in 2nd and 3rd level support Operations, administration, and continuous development of Microsoft-based customer environments Analysis and resolution of complex disruptions in the Microsoft ecosystem Planning, implementation, and documentation of changes and technical projects Gathering, analysis, and evaluation of technical customer requirements Maintenance and proactive upkeep of supported systems and cloud services Creation and maintenance of technical documentation and knowledge base entries Your profile You bring experience in one or more of the following areas: Microsoft 365 (Exchange Online, Teams, SharePoint Online, OneDrive) Microsoft Entra ID / Active Directory Microsoft Intune and Endpoint Management Windows Server, Hyper-V, and Azure Local On-premises or Hybrid Microsoft Exchange Additionally, you possess: A completed vocational training as an IT specialist (Fachinformatiker:in), a degree in computer science, or a comparable qualification Several years of practical experience in the operation and administration of Microsoft infrastructures The desire to develop professionally and specifically sharpen your profile Strong communication skills, initiative, and team orientation A pronounced customer orientation, a sense of responsibility, and high commitment Your future with us in the company We offer you exciting tasks in an attractive and varied working environment: Team: The cohesion within our