Team Lead: Functional Consultants

Role Summary The FC Team Lead is the people leader and quality owner for the Functional Consultant team. This role must lead, manage, and hold accountable a team of FCs, set and enforce the standards for configuration and process design across engagements, and build a program for onboarding and developing junior-level talent. The FC Team Lead serves as a direct supervisor for assigned FCs. The role owns clear direction, weekly 1:1s, goal setting, performance and HR reviews, development plans, and compensation input. It also owns each FC's route through the competency ladder and brings FCs to calibration with evidence. The FC Team Lead does not own engagement delivery or client relationships. Engagement Leads and Project Management own those outcomes. This role owns the quality of FC work on engagements, the readiness of FCs for staffing, and the growth of each FC. The role provides skill-fit input at the weekly allocation forum but does not make final staffing decisions. Primary Accountabilities People Leadership: Leading, Managing, and Holding Accountable Own the performance, engagement, and growth of every FC on the team. Serve as direct supervisor for assigned FCs, providing clear direction on role expectations, priorities, and standards. Conduct regular 1:1s with each direct report and document key commitments and follow-ups. Set goals with each FC at the start of each cycle and track progress against them throughout the year. Complete performance reviews and other HR rev