Cloud 2nd line ops Engineer

At IRIUM we want you to always chase your dreams. Here, prepare yourself to conquer your goals, while enjoying the journey. We are currently looking for Cloud 2nd line ops Engineer Requirements: We are seeking a skilled and motivated 2nd Line Operations Engineer to join our dynamic team. In this role, you will focus exclusively on operations, ensuring the smooth functioning of our IT landscape. You will be responsible for guiding first-line support, recognizing where incidents and requests should be directed, and maintaining a comprehensive understanding of our systems to see the bigger picture. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and strong communication skills directed towards your own team, customers, and vendors such as Microsoft. Your ability to analyze complex issues and articulate solutions clearly will be crucial in enhancing our operational efficiency and supporting our overall IT strategy. Part of your duties will be to have 24/7 standby on a rotation basis. Essential Skills: Problem-Solving: Demonstrates a proactive, solution-oriented mindset with strong analytical skills to efficiently troubleshoot and resolve complex issues. Capable of synthesizing information to understand the broader implications within the IT landscape. Effective Communication: Good communication skills to articulate technical concepts clearly to team members and stakeholders, ensuring alignment and understanding. Documentation: Abi