Account Manager

About iON At iON, we believe that people are our greatest asset and protecting what matters most starts with trust, purpose, and great partnerships. As a cybersecurity solutions and services company, we help clients build resilience through innovation, collaboration, and care. We’re committed to fostering a workplace where our values are lived daily, our team members thrive, and collective genius powers everything we do. The Opportunity We’re looking for an Account Manager to join our sales team. In this role, you’ll manage an assigned portfolio of clients, strengthen trusted relationships, and drive revenue growth through retention, expansion, and strategic account development. As the primary relationship owner for your clients, you’ll align customer priorities with iON’s cybersecurity services and solutions, identify opportunities for growth, and help position iON as a strategic cybersecurity partner. This position is open to candidates based in Calgary, Vancouver, or Winnipeg. What You’ll Do As an Account Manager, you’ll be responsible for growing client relationships, identifying strategic opportunities, and supporting strong customer outcomes. In this role, you will: Manage a portfolio of client relationships and act as the primary point of contact for assigned accounts. Build trusted advisor relationships with key decision-makers and maintain regular, meaningful customer engagement. Conduct account reviews, strategic planning sessions, and business reviews to understand