Engagement Manager

Company Description The International Fresh Produce Association (IFPA) is the largest global organization serving the fresh produce and floral supply chain. With a mission to unite the industry, IFPA drives innovation and collaboration to create a vibrant future for all its members. The association provides value through advocacy, connecting members, and offering actionable guidance to support industry prosperity. IFPA is dedicated to empowering businesses and professionals across the supply chain to succeed with confidence and purpose. Position Responsibilities Strategic Account Management and Growth Manage an assigned portfolio of members, prospects, exhibitors, under-engaged organizations, and at-risk accounts. Understand each organization's business model, priorities, challenges, structure, key relationships, and current IFPA engagement. Maintain account plans that document business priorities, engagement, unmet needs, renewal risks, expansion opportunities, and next actions. Support recruitment, conversion, renewal, retention, at-risk recovery, and appropriate multi-year membership opportunities. Identify sector-specific needs and recommend ways to strengthen IFPA's Membership Value Proposition. Qualify commercial opportunities and refer them to Business Development, which leads sales strategy, proposals, negotiation, contracting, and revenue execution. Value Activation and Member Intelligence Communicate IFPA's value in ways that are relevant to each company, sector, ma