Key Account Manager (m/f/d)

Your Mission: Expand our most strategically important enterprise accounts and make Instaffo an indispensable growth partner for our customers, with true ownership and direct impact on our company KPIs! Your Daily Doing: Your starting point is an existing book of business with German enterprise accounts that you will strategically expand. You know your customers inside and out: stakeholders, decision-making structures, and the right decision-makers up to the C-level are always in view. Using scorecards, you manage your accounts in a data-driven manner: current performance, potential, and blockers result in clear levers for expansion. Your two central KPIs: job activations and the expansion of monthly active accounts (MAAs). You prepare regular Quarterly Business Reviews and lead them independently. In direct exchange with sales, product, and management, you provide valuable feedback from the market. How You Convince Us: You have at least 4 years of experience in account management, including at least 2 to 3 years of proven experience with enterprise or corporate clients. You can cite concrete figures regarding revenue growth, cross/upsell, and renewal uplift, and you think in terms of ARR, MRR, and NRR. You navigate complex stakeholder structures with confidence, from operational HR contacts to the C-level. You have experience in B2B SaaS, ideally in the HR-tech, ATS, or recruiting-tech environment. You are proficient in HubSpot or similar tools.